Exceptional patient experience extends beyond clinical service delivery.

Our Cymbio team has built a strong reputation in the NHS for delivering proven and successful patient pathway administration solutions.

We establish and standardise patient administration processes, systems and information that improve patient outcomes, reduce clinical risk and increase operational efficiency.

So whether you are improving back office efficiency, getting back to business as usual after a PAS implementation or trying to get waiting lists under control, we can help.

Why us?

Tools and methodology are just one element of change. The success of our programmes lies in our unique approach, which considers your strategy, organisation, culture, processes, information needs and technical structures.

We work at a granular level of detail to understand where the failure points are and make sure new processes are highly efficient and deliver a seamless patient experience.

By working directly with your teams we ensure that new ways of working are embedded into daily working practices and sustainable.

The Cymbio team took a supportive and constructive approach, recognising that improvement relied on the successful adoption of the new operating procedures. Cymbio was instrumental in making sure staff felt listened to and demonstrating they could play a part in changing our systems and processes.

Liz FellowsAssistant director, operations – East Sussex Healthcare NHS Trust

Contact us

Canterbury Business Centre
18 Aschurch Road
GL20 8BT

01684 856 837