Capita Healthcare Decisions transform Healthcare

With over 30 years of delivery experience, spanning more than 400 healthcare organisations, and recording in excess of 100 million successful patient interactions globally to date, Capita Healthcare Decisions empowers healthcare providers in delivering high quality patient outcomes in a sustainable and long term manner.

Our unrivalled expertise, trusted technology, and industry-leading partnerships have led us to creating best-in-class solutions for Accreditation, Benchmarking, Clinical Coding Coding and Decision Support offerings. We are unique in providing one integrated package where we are a systems integrator, implementer, developer, support and maintenance provider – owning all accountability for a better client and patient experience.

Part of Capita Healthcare Decisions

CHKS is a leading provider of healthcare intelligence and quality improvement services. Since 1989 we have been developing hospital benchmarking and performance management solutions for healthcare organisations in over 20 countries and have worked with over 400 clients throughout the world.

CHKS is part of Capita Healthcare Decisions. Together, we transform healthcare. Our solutions enable public and private healthcare providers and insurers to make better decisions and to improve performance through better use of data and information, and enhance organisation’s culture and care delivery by adopting best standards. For over 30 years we have been developing market-leading analytics, clinical coding services and programmes that improve quality, safety and efficiency along the full patient journey.

CHKS was acquired by Capita in 2009 and is now one of the leading providers of healthcare intelligence and quality improvement services in the UK, continuing to provide support and solutions ranging from online healthcare performance and governance tool; Clinical Coding services; NHS hospital benchmarking and international accreditation and certification programmes, to bespoke consultancy.


From working with hospitals in Ireland, to clinical coding across England we are proud of the reputation we have built for delivering exceptional products and services that improve the health of our communities. We design and deliver proven, market leading products and services that address the biggest challenges facing healthcare systems today around health service quality, efficiency, and cost.

Who we work with