Working with organisations that deliver healthcare on a national scale is in our DNA.
Our software solutions and clinical content have been used by organisations such as NHS Direct (now NHS 111) in England and Scotland’s NHS 24.
In Scotland we were part of a solution that allowed callers or web visitors to the national helpline to be referred to the appropriate service quickly. This was a complex process involving coordination between Capita, Capita partners and NHS 24. The result was a solution that remained stable under significant pressure either online or over the phone. It provided staff with the very best in clinical content, supported with complex algorithms allowing patients to be dealt with to a very high standard.