Telephone-based patient assessment is revolutionising healthcare across the world, enabling patients to quickly access quality health advice and support over the phone, relieving the pressure on public healthcare systems.
How does It work?
Widen your reach whilst making better use of resources
Offer an excellent patient experience
The Technology Behind NHS Direct
For some 20 years, our decision support software has been trusted across the globe to support 100 million patient encounters, including revolutionising access to 24 hour health advice in the UK via NHS Direct, the largest telephone triage system in the world. In one year the service saved 1.5 million inappropriate visits to emergency departments, and 1.9 million unnecessary GP consultations, amounting to savings of £213 million.Read Case Study