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Capita’s clinical editorial team launches third party content service

By 29/02/2016April 29th, 2017No Comments
Capita awarded joint ISO certification for quality and security

Capita Healthcare Decisions has launched a new service to update third party clinical content, or create tailored content for clients’ specific requirements.

Capita’s clinical content editorial team is supported by an extensive global network of external editors and subject matter experts. The team ensures Capita’s globally accredited TeleGuides and WebGuides digital triage products are continuously updated and provide best clinical practice decision support to healthcare professionals and patients.

Third parties can now benefit from this service, from professional membership organisations needing to update best practice guidelines and fact sheets through to information and guidance required by healthcare providers to share directly with patients.

Dr Charles Young, Chief Medical Officer, Capita Healthcare Decisions, said:

“Third parties may well have the resource to create content from scratch but advances in medicine, and changing health guidance from national regulators can make it hard to keep abreast of changes. Customers can remove the pressure of creating tailored content or ensuring it is up-to-date – whether that content is for health professionals or consumers – by accessing a team of experts whose content has supported health professionals in over 85 million patient encounters across the world.”

Capita has enhanced its clinical editorial team with the addition of consumer specialist medical writer, Nargis Mandry. Nargis holds 11 BMA Patient Information Awards, the 2015 Plain English Award, and now sits on the BMA patient information judging panel.

Nargis Mandry said:

“I’m excited to be part of a team that enables health professionals across the world to deliver such a critical service. Ensuring health content is accurate, reliable and up-to-date requires a robust editorial process, and access to the latest evidence and best practice. Having a dedicated editorial team is crucial because transforming clinical content into meaningful health information requires specialist skills. I am looking forward to using my knowledge to make a difference.”