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Helping to make a difference at The Children’s Trust

At Capita Healthcare Decisions we help our clients deliver on their ambition to improve people’s lives by committing to our clients’ purpose. Our dedication in helping customers deliver positive change is underpinned by understanding and connecting with their mission.

During Volunteering Week on Monday 23rd 2019, a group of volunteers from Capita Healthcare Decisions took a trip to The Children’s Trust national centre in Tadworth, Surrey, to support one of its ongoing projects – improving the garden. The garden is an important area for those in rehabilitation and we showed our support for the charity and the children it supports by helping make the garden environment as enjoyable and stimulating as possible. Our volunteers assisted the organisation’s two gardeners in the upkeep of the 25-acre site.

Carolyn Pritchard-Davies, one of the Capita Healthcare Decisions volunteers, said: “We had an amazing day yesterday. It was one of the most rewarding things I have ever done, and I know the team endorse that. There are a few aching limbs this morning, but everyone involved said how much they enjoyed themselves and we look forward to seeing the fruits of our labour in the Spring. We are all looking forward to getting involved again next year.”

Dalton Leong, chief executive at The Children’s Trust was delighted with the support. “I can’t believe how much the volunteers from Capita Healthcare Decisions achieved in just one day. Volunteers are so important to our work and I would like to thank them all for their commitment and enthusiasm.”

The Children’s Trust is a charity with an important mission, offering a range of residential and community-based services to babies, children and teens with a brain injury. CHKS, part of Capita Healthcare Decisions, started working with the trust in 2015 when the organisation wanted to improve the quality of its services through gaining CHKS accreditation.

The results speak for themselves. Not only has CHKS Accreditation brought about organisation-wide improvement, it also provides assurance for commissioners, patients and their families about the quality of services on offer and has helped embed a culture of continuous improvement at The Children’s Trust. The charity’s improvement was evidenced by recent CQC and Ofsted ratings of ‘Outstanding’. Better services ultimately meaning better outcomes for the children that use them.

We are immensely proud to be working with The Children’s Trust. If you would like to find out more about our work please contact Valerie Bielstein at or you can visit for more information.